Rejwan

• Developing web-based Data Science proof of concept using streamlit.
• Using SQL, Python, and tableau, exploring the impact/ trends of weather/temperature on sales and assisting in making decisions about what to advertise in which weather conditions.
• Developing a predictive model of sales in comparison to the advertisement where I assisted in saving 20 advertising-hours each week, resulting in an expected annual savings of £26,000.
• Building Python Script that saves at least 4-5 working hours for data cleaning.
• Present analytical results and data visualizations in a way that is meaningful for stakeholders and provides actionable insight. Design and prepare reports and presentations in support of the company’s strategic goals.
• I was a vital part of the team that assisted in the completion of the 200k-funded Innovative UK project.

• Assisting my supervisor in teaching and other aspects of academics.
• Teaching modules are "Security Testing and Digital Forensic Investigation", "Ethical Hacking", "Cyber Defence and Information Governance ", " Concepts And Technologies Of Artificial Intelligence", " Decision Support Systems And Data Mining" , "Advanced Information Technology" modules for undergraduate and MSc level students.

Helping students with their practical sessions in the lab in terms of coding assistance or course work.

• Receiving, logging, and managing calls from internal staff.
• Assigning tickets to the relevant department or person.
• Network troubleshooting, including Desktop setup and configuration.
• Patching security issues in the operating system.

• Deploying/updating windows 10 in computers within Standard Chartered Bank.
• Diagnose and troubleshoot any problems that may occur after deployment.
• Network troubleshooting, Remote connection issues resolution.
• Backing up data and Patching security issues.

•  Removal of end of life computers and the deployment and configuration of new computers within Standard Chartered Bank.
• Diagnose and troubleshoot any problems that may occur after a deployment.
• Work with various Information Systems teams to install and configure various software applications.

Experience from the job

•  Learned how to communicate with customers and develop my interpersonal skills.
• Prioritised the customer's needs and learnt how to assist them to ensure a positive customer experience.
• Learned how to be independent for several hours at a time.
•  Gained experience on restocking and organising shelves to help better present the store to customers.

My duties included

• Working on the tills/handling cash.
• Engaging with customers.
• Handling stock - such as shelf plans, deliveries, stock rotation.
• Being able to deal with any high or low pressured situation - deliveries and customers.
• Keeping the store clean and presentable.

Skills

•  Teamwork
• Communication
• Customer Service
• Interpersonal Skills
• Decision Making
• Leadership

My main responsibilities in this position were to provide world-class service to existing customers inquiring about their mobile plans. Through effective
communications, professionalism and customer empathy, I aided each customer via phone, online chat, and email. I effectively answered questions, helped them troubleshoot issues they were having and provided solutions to their mobile needs. I had a great deal of success and gained a lot of experience from this role.

• Undertaking IT hardware and software installation, testing, evaluation, and problem-solving.
• Handling Local systems and network maintenance.
• Resolving technical issues and queries from service centre team members.
• Providing fault resolution and diagnosis by using remote software tools.
• Installing and troubleshooting LAN and internet connection.

Reviewing the papers that were submitted at The Twelfth International Conference on Information and Communication Systems.

Member of  Technical Program Committee at The International Conference on Advances in Communication Technology and Computer Engineering 

link

Founded Cybersecurity Club@UoB for helping students Understanding Ethical Hacking techniques and countermeasures

• Involve students in the decision-making processes relating to the curriculum, teaching, and learning.
• Engage with students to obtain feedback and insights to learn how to improve in the future.
• Support and encourage students to become more active learners.

• Debating provides practice in developing sound and logical arguments.
• Debate gives students an opportunity to practice speaking in front of an audience and thinking on their feet.
• Students participating in debates show initiative and leadership.
• The research debaters perform expands their minds and increases their understanding of multiple sides of important issues.
• Students hone their research skills in preparing for debates.

I believe that sharing knowledge increases knowledge dramatically.
I love to share what I know.

Teaching mathematics, English, Physics, and Chemistry for free. I believe that education Should be free to let access to the free world of education.